At Isoki, great pride is taken in the quality and craftsmanship of each and every item we manufacture. We warrant all of our products against defects in materials and workmanship for 6 months from time of purchase

(please note proof of purchase is required )

Should you experience a defective product, we ask that you contact us via email with an image of the problem area. This helps us to provide the best quality assurance to our customers. All defective items returned for warranty service will be repaired or replaced at our discretion.

This warranty does not cover damages caused by improper care, accidents, normal wear and tear, or the natural breakdown of materials (i.e., fabric, zipper wear, Velcro wear, etc.)

If you have a bag that needs evaluation, please contact us at info@isoki.com.au or (Toll free Aust) ph:1300 368 123 (International enquiries) Ph +612 9534 3380