These terms and conditions apply to purchases made on this web site from Isoki Australia Pty Ltd ABN. 87 131 258 636.

Each order is governed by the terms and conditions current at the time the order is placed Isoki Pty Ltd may alter, add to or delete from these terms and conditions without notice. You are advised to read and understand these terms and conditions each time you place an order.

 

 

Orders

All orders placed through this web site are accepted subject to confirmation by Isoki  Pty Ltd. Where the goods are either no longer available, or not currently available you will be notified by Isoki Australia Pty Ltd as soon as possible.


Isoki  Pty Ltd aims to display up-to-date images from the manufacturer of all of the goods on this web site. However, our picture of the goods may vary slightly from the actual goods. We recommend you read the labels on the goods carefully before using the goods.

Delivery

Delivery will be made to the address specified in the order on the date requested. Anyone at the delivery address who receives the goods will be presumed by Isoki  Pty Ltd to be authorised to receive the goods. If there is no-one at the delivery address or no-one of appropriate age to receive the order, Isoki Pty Ltd may charge you additional delivery fees unless we were provided instructions to leave the equipment at a specific location.

Once the goods are delivered to you, or an authorised representative, you will own them and it is your responsibility if they become lost or damaged.

Complaints must be made, within 2 business days of delivery, to the Isoki  Pty Ltd head office, either by telephone, email or fax.

 

Pricing

 

All Isoki products are listed in Australian dollars.

 

 

Payment

Payment may be made through the payment section of this web site by

* Visa or MasterCard

Returns & Refunds

Any goods provided which do not match the description and specification on our web site may be returned within 7 days of delivery for a full refund or exchange for the specified item with a price adjustment where the exchanged item differs in price from the item supplied.

Faulty Goods

 

Isoki items are thoroughly checked for faults and packed carefully before delivery. If an item should arrive damaged please contact us promptly to arrange an exchange upon authentication of faulty product.

No claims recognised for lost or damaged goods 48 hours after receipt of delivery..

Where goods supplied are in no way defective but the purchaser decides that they no longer want the item, nor any substitute, consideration will be given on a case by case basis of an appropriate refund.

 

 

Privacy

Isoki Pty Ltd will not reveal your personal information to external organisations except for the purposes of fulfilling your order, unless you have indicated that this information may be passed to other parties.

 

 

Liability

Any liability of Isoki Pty Ltd in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Isoki Pty Ltd be limited to:

i. in relation to goods, the replacement of the goods or the supply of equivalent goods; and

ii. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.